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Trend-Setting Products of 2004
A year ago, we introduced our first list of trend-setting products. We thought then that by sorting them into categories-business process management, collaboration, content management, document management, portals and smart enterprise suites-we'd bring some order into already muddled waters. If it was tough 12 months ago, with the consolidation juggernaut still running at nearly full speed and the blurring of distinct offerings, it was even harderthis time around. So we made a conscious decision to not break the products into specific categories. As KMWorld continues to emphasize, knowledge management is not a specific application, rather an attitude, an approach to delivering solutions to an organization, its workers and its customers.
Through conversations with editorial colleagues, a host of analysts and users-running the gamut from C-level executives to entry-level knowledge workers-we have listed 56 companies. More than 200 vendors-whose combined product lineup includes more than 1,000 separate offerings-were considered. (As you'll see in our Fall 2004 Buyers' Guide, we list about 1,600 companies that provide, in the broadest sense, KM products or services.)Although the standards we set for inclusion on any of KMWorld's lists are high, we didn't develop a formal, rigid set of criteria that needed to be met for Trends 2004. But like last year, we all agreed that us...See the full content of this document
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