Thoughts On Running a Business: Tom Schwartz, Owner and President, the Bmw Store

Smart Business Cincinnati/Northern Kentucky › Vol. 3 Nbr. 2, March 2007

Author: Cottrill, Mike

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Thoughts On Running a Business: Tom Schwartz, Owner and President, the Bmw Store

TOM SCHWARTZ

OWNER AND PRESIDENT, THE BMW STORE

For years, Tom Schwartz had a policy: When someone bought a new BMW from his dealership, The BMW Store made the event special by detailing the car and adding accessories before delivering it a few days later. But then some employees posed a quuestio...

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