Summary
In Dialogue and the Art of Thinking Together, author William Isaacs describes dialogue as a powerful technique for exploring issues and helping a group move forward with purpose and commitment. While he emphasizes that true dialogue is a complex process that can't be mastered with a few simple rules, he provides some excellent suggestions to set you started: 1. Understand the difference between discussion and dialogue. 2. Take into account how things look and feel from the perspective of others.
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Extract
The Transforming Power of Dialogue
In Dialogue and the Art of Thinking Together (a Currency book published by Doubleday, www.do...
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