Summary
Not that long ago, just the mere act of converting paper into electronic images was considered a pretty spectacular achievement. Imaging was an end unto itself, whose purpose was to overcome the physical restraints suffered by paper, and create electronic facsimiles that were destined only to be stored away on an optical disc instead of in mountainous file cabinetry. The gradual acceptance of automation - taking it in phases - remains a key best practice in the adoption of paper capture and data retrieval. Ever-increasing volumes are wreaking havoc in a lot of agencies. Process automation tools are inevitable. The speed with which they are adopted is the only unanswered question.
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Extract
The Inevitable Conclusion
Like the document-capture industry, my life is under construction. On the day I conducted the following interview with Lubor Ptacek, director of product marketing at Documcntum and Alan Tarn, product marketing manager for Adobe, I was sitting on a cardboard box with a mak...
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