Summary
Citizens' complaints about the poor postal service in Chicago, IL, led to a federal inquiry that revealed gross inefficiency. Mail was not being delivered, postal employees were not doing their jobs and postal buildings were deteriorating. Chicago has since reformed its postal service.
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Extract
The Chicago post office scandal.
For Ormer C. Rogers, Jr., the road to Kansas City was paved with good intentions. Not that Kansas City is hell, but it is the place where Ormer Rogers--the Chicago area's top postal official--was sent after he decided to get a handle on just how bad mail service was in Chicago's five long-troubled north lakefront postal districts.
You may have heard about Chicago's mail problems once they became a nationally publicized headache for the post office. What you might not know is that the chain of events that helped sink Ormer Rogers was set in motion by a disgruntled customer. In late November...See the full content of this document
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