The case for supervisor involvement.
Industrial Management › Vol. 36 Nbr. 6, November 1994
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Summary
Managers in various organizations are discovering that employee involvement (EI) leads to greater productivity and efficiency. Employees who are involved in operations turn out to be highly adept in solving operating problems. In thislight, the first-line supervisor plays a significant role in the transition to EI since he is in direct contact with the workforce in their daily duties.
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The case for supervisor involvement.
As organizations strive for greater productivity and efficiency, the move toward deeper involvement of operating employees in problem-solving and decision-making is gaining momentum. Managers of various types of organizations have discovered the simple truth that the people who perform the operating work are usually the most effective in applying their knowledge and skills to operating problems. Numerous organizations have achieved surprisingly positive results through employee involvement (EI).
In the rush to gain the advantages of EI, many management teams have disregarded a group of individuals that can have a profound impact on the organization. This often neglected resource is the first-line supervisor. Even though supervisors may not retain their supervisory role if the organization eventually moves to self-directed work teams, their impact on the transition to EI and on overall effectiveness can be substantial. T...See the full content of this document
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