Summary
Use of information technology - Technology
There is a widening gap between corporate investment in information technology and the ability of business leaders to use this technology to achieve some competitive advantage. It appears that as technology makes more advancements, the further the business community's ability to harness its power is left behind. This paradox stems from three factors associated with weak corporate leadership: the absence of well-organized work flows, the lack of understanding how the technology can be used to consolidate information flows, and the tendency to resist change. CEOs should be leading the effort to close the technology gap. To succeed in this undertaking, it is essential that they accept that business management is dependent on information, realize that information technology can improve business performance and recognize the need for a company-wide effort to promote the use of the technology to reap its business benefits.See the full content of this document
Extract
The black box paradox.
As the power of information technology increases, the ability of business to translate that power lags. But there is a way CEOs can get more benefit from "the black box" without having to micro-manage the process.
Not so long ago, laser technology seemed mired in science fiction--a curiosity, an orphan, a promise unfulfilled. With a laser, you could draw a bead on the moon, scientists would say amid head-scratching all around. Nothing indicated lasers would one day revolutionize the retail trade, the music business, printing, or medicine...indeed, the very fabric of the economy and society itself. Historically, of course, necessity hasn't always been the mother of invention. Invention proliferates; some technologies are ahead of their time, others are ...See the full content of this document
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