Summary
THE Telecommunications Industry Association (TIA) indicates that global revenues from collaboration will experience a 66.5% compound annual growth rate, reaching US$11.4 billion by 2007. The reason for such amazing growth is a sobering fact that nearly 87% of employees around the world work in remote offices.
Technology trends of Convergence, Virtualisation and Service Oriented Architecture (SOA) are advancing collaborative tools as never before into standards-based, multi-channel, fully integrated collaboration. There are real opportunities for enterprises to gain productivity improvements and operational efficiencies by assessing the technologies available and determining the right mix of stand alone or integrated collaboration technologies. This article is written for professionals responsible for evaluating and proposing technology solutions to meet their company's business needs.See the full content of this document
Extract
New Tech Trends Drive Converged Communications
CONVERGENCE
The Internet revolution is characterised by two completely opposed forces - convergence and chaos. For technologists, chaos manifests in myriad of non-interoperable existing and emerging technologies. The situation in the business communications industry is similar. The words o...See the full content of this document
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