Summary
Fifty-nine percent of Americans hold a positive view about the property & casualty industry - the third highest rating since the Insurance Information Institute (III) began measuring public attitudes in 1968. However, 17% still think of it negatively. A common concern, not surprisingly, is the price of coverage. In fact, those who disliked the industry said the primary reason was rates. The use of credit as a factor in auto insurance remains unpopular. Support is no higher now than it was two years ago when III first asked consumers whether they thought it was OK for auto insurance companies to look at credit records before issuing an auto insurance policy.
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Extract
Stressing the Positives
Despite the hard market we are experiencing, 59% of Americans hold a positive view about our industry-the third highest rating since the Insurance Information Institute began measuring public attitudes in 1968. This compares ...
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