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Streamlining enterprise records management with Lean Six Sigma: process created by manufacturing can be applied to records management with substantial results.
As corporations toil to manage ever-increasing volumes of enterprise records, growing forces such as risk mitigation, changing legislation, and corporate governance are creating the need to manage information in a timely fashion. For some organizations, getting better control of paper-and electronic-based information processes and enterprise records management (RM) starts with Lean Six Sigma.
Lean Six Sigma is the latest evolutionary step in the history of manufacturing that marries Henry Ford's Lean Flow manufacturing process of the early 1900s with the Six Sigma process created by Motorola Corp. in the 1980s. Both practices have enabled businesses to operate efficiently and effectively for decades. [See Sidebar on page 61.] By itself, Lean Flow centers on using the minimum amount of resources--people, materia...See the full content of this document
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