Self-service helps employees become more strategic: here's advice on implementing self-service technologies for employee transactions and then taking it all to the next level.
University Business › Vol. 10 Nbr. 7, July 2007
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Summary
HUMAN RESOURCES
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Self-service helps employees become more strategic: here's advice on implementing self-service technologies for employee transactions and then taking it all to the next level.
HIGHER ED INSTITUTIONS have developed a reputation for being slow adopters of technology, specifically the self-service kind. Although self-service technologies have been around for more than a decade, some human resources officers still don't put much stock in them. They claim the technology is unreliable, that employees won't use it, that they're too busy with other transactional tasks to change existing systems. The list goes on and on.
It's time to stop making ...See the full content of this document
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