Effectively solving disagreements within a franchise system: a look at the 'dos and don'ts' of solving franchise disagreements.

Franchising WorldVol. 38 Nbr. 9, September 2006

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Summary


FRANCHISE RELATIONS PAY DIVIDENDS

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Effectively solving disagreements within a franchise system: a look at the 'dos and don'ts' of solving franchise disagreements.

Imagine

Your entire franchise advisory committee, together with a majority of the franchisees, have hired an attorney and are demanding the franchise system change 58 parts of the franchise agreement. What does the company do?

Your 25 largest franchisees, representing 75 percent of your royalty income, have created a separate group called the PAC. All 25 flew in from different parts of the country to a board of directors meeting with a list of five demands, one of which is a change of the leaders...

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