Search and the Strategic Value to the Enterprise

EContentVol. 27 Nbr. 7/8, July 2004

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Summary


The average knowledge worker now spends an astonishing 25% of his or her day looking for information. In many business environments, people struggle to find the content they need with the tools they already have in place. On the IT side, an enterprise search solution that isn't delivering the information people need can be equally damaging. Despite some recent improvement in the economy, budgets remain tight and IT staffing lean. There continues to be little tolerance for any integration, training or maintenance challenges that would unnecessarily burden limited IT resources. IT managers should be rightfully cautious regarding the universal claim of great ROI that many enterprise search solution companies make.

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Search and the Strategic Value to the Enterprise

It's impossible to know how much content on your intranet or corporate Web site people need to find, but can't. What is known is the amount of critical information generated across an enterprise continues to multiply like never before. According to IDC ...

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