Tips for Recruiting and Interviewing Prospective Employees

American Agent & BrokerVol. 77 Nbr. 11, November 2005

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Summary


For many companies, losing an employee is like falling victim to a natural disaster. Prepared employers keep their composure and their companies intact by following a PATH, a planned alternative to hiring. When a vacancy hits, instead of scavenging the job market for recruits, the PATH employer consults a cache of quality candidates for a replacement. Before you can hire anyone, you must gather recruits. Start your search at home. Survey your staff for replacements and recruit recommendations. Recruiting is only one part of the process of hiring promising, qualified employees. Just as important is the interviewing process. While behavior-based interviewing encourages some casual conversation, the focus should be the job seeker's objective qualities, like punctuality, courtesy and ability to answer interview questions thoroughly. At the end of the behavior-based interview, the only applicant remaining will be the most knowledgeable, prepared and critical-thinking candidate: your new hire.

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Tips for Recruiting and Interviewing Prospective Employees

(The following article is based on Ms. Vargas' seminar at the AAMGA University Weekend, which was held in August in Scottsdale, Ariz.)

FOR MANY companies, losing an employee is like falling victim to a natural disaster. The vacancy, like a tornado's spiral, touches down without warning and cripples a once-healthy community. As a human resources professional for 10 years, I've done my share of personnel triage in the wake of an employee's departure, rationing resources and responsibilities until reinforcements arrived.

I've learned over a decade, however, that staff openings, like meteorological conditions, are natural, foreseeable-sometimes, even desirable-phenomena. Employees retire and relocate. Businesses grow. The key to weathering such inevitable workplace changes is preparation.

Prepared employers keep their...

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