Summary
Effectiveness of employee communication programs
Employee attitude surveys conducted by General Electric and Hewlett-Packard Co (HP) revealed that employee communication programs generated measurable results. The results indicated that there was a positive relationship between job satisfaction and managers' ability to communicate with employees. HP, which has always encouraged open communication throughout the organization, has begun to replace written communication with face-to-face communication, providing HP with a competitive advantage.See the full content of this document
Extract
Proof at last.
PROOF AT LAST
ATTITUDE SURVEY ANALYSIS UNCOVERS NEW WAYS TO MEASURE EFFECTIVENESS OF COMMUNICATION Evidence is beginning to mount proving that communication programs produce measurable results. The following story involves a US East Coast mega-corporation --General Electric--and a smaller West Coast high-tech company, Hewlett-Packard. While the organizations are quite dissimilar, findings of surveys they conducted with their employees...See the full content of this document
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