Best Practices From Around the Nation: The Heart of Innovation
Smart Business Los Angeles › Vol. 3 Nbr. 4, October 2007
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Summary
Mike Mussallem, chairman and CEO of Edwards Lifesciences Corp., has been watching his company move toward transforming a critical heart valve replacement procedure by offering a much less invasive method that could prove to be safer and speed recovery. Mussallem says the "Learn, don't blame" approach affects the company's financial performance by not allowing problems to be papered over because of fear of admitting that a project isn't going well or pointing out that it probably won't be successful.
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Best Practices From Around the Nation: The Heart of Innovation
Mike Mussallem, chairman and CEO of Edwards Lifesciences Corp., has been watching his company move toward transforming a critical heart valve replacement procedure by offering a much less invasive method that could prove to be safer and speed recovery. It's a bold step driven by innovation and wouldn't have been possible without a corporate culture that encourages risk...
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