Practice Makes Perfect

DealernewsAugust 11, 2009

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Summary


In sales, perfect practice means that you've got to practice exactly how you want a sales encounter to go. You've got to know what a perfect customer encounter should be before you can make adjustments to a real-world encounter. You can only do that once you have an identifiable process.

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Extract


Practice Makes Perfect

I would like to clarify what I am not trying to do with this column. If you're looking for a magical potion that you can pour on your cornflakes in the morning, you might be in for a letd...

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