Summary
In an interview, ING group internal communications head Ruth Weber Kelley talked about her part in helping to align the company's global communication efforts, her top three action points and the results of a successful online CEO chat. One of her first tasks when she assumed this role was to identify the unique mandate for the group internal communication function so that they could add real value and not compete with the work being done by their counterparts in internal communication teams at other levels of the company. She's had three key priorities over the past year that continue to be at the top of her agenda: strengthening the team; mobilizing ING's global communications network; and positioning her team.
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Extract
Powering the Function at Group Level at Ing
Educate others about internal communication as a first step to adding real value
PROFILE : RUTH WEBER KELLEYMoving from the US to The Netherlands to head up group internal communication for global financial services provider, IN...See the full content of this document
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