Summary
PC-based telephony - Company Operations
Perfection Spring and Stamping Corp boosted staff productivity 15 percent and saved over $9,500 per year when it replaced its conventional phone switching system with Sphere Communications' Sphericall LAN-based PBX. The Sphericall system runs under Windows NT and leverages the existing LAN infrastructure. It acts as a software PBX that supports a wide variety of standard analog telephones and the latest 900MHz wireless telephones. Desktops have phones connected to a network device called the PhoneHub. Hardware maintenance is easy since the system uses standard network components, and the simple GUI allows software maintenance with only a few mouse clicks. End users can perform many of their own maintenance tasks with minimal training. Sphericall handles voice mail effectively, integrating it with MIcrosoft Exchange. It is also far easier to update than a conventional PBX.See the full content of this document
Extract
Payback in less than a year.
Perfection Spring and Stamping Corp. finds a LAN-based PBX cheaper to buy and maintain than a conventional one.
At Perfection Spring and Stamping Corp., we replaced our conventional telephone switch with a LAN-based PBX, eliminating maintenance expenditures of more than $9,500 each year and boosting staff productivity by an estimated 15%. At the same time, we reduced capital outlay for the new system by more than 20% compared to buying a co...See the full content of this document
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