Panel Shows How to Run Speech Solutions in Lean Times
Speech Technology › Vol. 14 Nbr. 7, October 2009
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Summary
If you want to get your management team to commit to a speech solution in the midst of a recession, then you're going to have to have a clear "automation road map," said Harkishin Nachnani, manager of voice user interface design and speech science at Convergys. In his road map, the savings from one phase pay for the next, allowing the enterprise to continue expanding automation over time without accelerating investment. Dan Reed, corporate vice president at Voxify, Reed identified "the top 10 speech crimes" perpetrated in the midst of the economic downturn.
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Panel Shows How to Run Speech Solutions in Lean Times
NEW YORK - If you want to get your management team to commit to a speech solution in the midst of a recession, then you're going to hav...
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