To outsource, or not to outsource ... that is the IT question so many schools are asking right now.
University Business › Vol. 6 Nbr. 1, January 2003
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To outsource, or not to outsource ... that is the IT question so many schools are asking right now.
It may be trickier to have a reasoned discussion about outsourcing than about other IT issues. From the psychological point of view, there are two species of outsourcing: The first kind (reasonably easy to talk about) involves getting outside people to do routine jobs that nobody inside realty wants to do anyway (like PC maintenance). Or, going through an outside company to bring in skirts that the institution hasn't been able to hire. Or, adding on new services that nobody inside the institution has been supporting up to now (like e-Learning).
Then there's the se...See the full content of this document
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