Outsource, but Train Those Who Remain
Chief Executive; New York › Nbr. 203, November 2004
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Summary
The burgeoning trend of outsourcing is often described in terms of how much companies save in labor costs. Less talked about, but equally vital, is how offshoring affects employees who remain at home. In many cases - particularly for engineers, scientists and managers - the movement of some functions offshore adds to, rather than lightens, their workloads. Suddenly, they're faced with the challenges of managing dispersed teams of people and assuming new responsibilities that did not move offshore. This often demands additional education in areas such as risk and decision management, finance, knowledge management and strategic planning. As a result, professional education is no longer an end-goal achievement but rather an ongoing process. CEOs must investigate all learning providers and ask very specific questions: 1. What is the shelf life of the courses offered? 2. Are they taught by university faculty who are accessible to students? 3. Is the knowledge transferable?
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Outsource, but Train Those Who Remain
The burgeoning trend of outsourcing is often described in terms of how much companies save in labor costs. Less talked about, but equally vital, is how offshoring affects employees who remain at home.
In ...See the full content of this document
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