Team organization - learning organization: the University of Arizona four years into it.
Information Outlook › Vol. 1 Nbr. 9, September 1997
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Summary
The reorganization of the University of Arizona Library in 1993 was prompted partly by the desire to make it a customer-centered library which can serve the needs of the customer. The library has started its first integrated, online catalog as part of the transformation.
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Team organization - learning organization: the University of Arizona four years into it.
Our Structure
The University of Arizona Library is in its fourth year of a reorganization that placed it at the forefront of organizational restructuring among academic libraries. This change involved the flattening of the old vertical organization into a horizontal organization whose charge is dynamic and customer-driven. The restructuring was prompted by several factors. State revenues were not keeping up with economic expansion, materials costs had been rising steadily - especially serials costs (the library had just undergone a $700,000 serials cancellation project), and the library was implementing its first integrated, online catalog (gateway). In the midst of all these changes, the library hired a new dean who recognized that the library was ripe for restructuring. She encouraged a thorough self-e...See the full content of this document
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