Better Than That People Don't Listen Oppressors' Propaganda Is He in the Dark? Jumping Through Hoops Correct the Mess Ad Omits Much Regulate, Tax Drillers Spare Her Excuses Huckabee Alarming Supports Po Change Administrator Ultimatum Register by April 18 Obama No Different

Sunday News; Lancaster, Pa. › April 11, 2011

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ON THE COLUMN

Like Michele Hess [letter, "Exhausting work," April 3], I am a substitute teacher. Because, like her, I get to see firsthand how hard teachers work, I found your [April 3] column "Why editors get gray(er)," about the teacher who wrote an angry letter regarding the coverage of an academic event, offensive.

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Better Than That People Don't Listen Oppressors' Propaganda Is He in the Dark? Jumping Through Hoops Correct the Mess Ad Omits Much Regulate, Tax Drillers Spare Her Excuses Huckabee Alarming Supports Po Change Administrator Ultimatum Register by April 18 Obama No Different

I recognize that I do not know the whole story, but the only appropriate response to the teacher's letter is: "I'm sorry. We made a mistake. How can I make it better?" This would have been an opportunity to ask if there was any way she could help you avoid such situations in the future.

The tone of the letter doesn't matter. The excuse that the organizer dropped the ball doesn't matter. That you printed a list the following week and that you do cover academic achievements doesn't matter.

What matters is that her concern is not addressed respectfully. In this climate of teacher-b...

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