Conflict Is Normal, but Learning to Deal with Conflict Skillfully Takes Practice
Journal of Staff Development › Vol. 32 Nbr. 2, April 2011
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Conflict Is Normal, but Learning to Deal with Conflict Skillfully Takes Practice
At this moment, people everywhere are avoiding a conversation with someone at home or work whose attitude or behavior is problematic. And they are paying the price. A close friend readily admits that she avoids confrontation at all costs. She just wants "peace in the land." And, of course, nothing changes, nothing improves. The peace she desires is fragile, bogus, and her blood pressure is high. I was with her recently when she ...
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