Multicultural Organization Competence Through Deliberative Dialogue

Organization Development JournalVol. 23 Nbr. 4, January 2005

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Summary


Organizations and institutional life are conflicted with hostility, discrimination, discord and tension resulting from the inability to be inclusive and respectful of human differences. The critical question is why is it so hard for different types of people to work together and to be productive? The nature of the problem is couched in society's rampant power differential, the stereotypes and the isms of racism, sexism, heterosexism, ageism, and ableism and other identified elements that dominant organization structures. Deliberative Organization Development purports the use of "deliberative dialogue" groups, within organizations. Dialogue groups facilitate the building of authentic relationships among diverse populations and move the organization toward multicultural competence, which is an organization that works to construct parity and include diverse cultures in operations, policies, and practices.

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Multicultural Organization Competence Through Deliberative Dialogue

Organization and institutional life in the United States is conflicted with hostility, discrimination, discord and tension resulting from the inability to manage and respect human differences. The critical question is, Why is it so difficult for different types of people to work together and be productive? No other country on earth is as multiracial and multicultural as the U.S. (Reece & Brandt, 2002).

This country has a kaleidoscope of world cultures and ethnic groups; therefore, it is imperative for organizations and businesses to adjust to the changing demographics. It is also critical for organizations to understand that with the increasing demands of international business and globalization, the practice of multicultural competence is essential. The foreign-born population in America now number about 30 million people and is projected to increase exponentially (Reece & Brandt, 2002). Such diversity in the work force represents the country's greatest challenge as well as its greatest asset (Thomas, 1991).

The natur...

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