Missed connections: landlines are increasingly unused on college campuses. Does this have to mean revenue has gone missing as well?
University Business › Vol. 10 Nbr. 1, January 2007
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Missed connections: landlines are increasingly unused on college campuses. Does this have to mean revenue has gone missing as well?
WHEN HARRISBURG UNIVERSITY OF SCIENCE AND TECHNOLOGY (PA.) OPENED ITS doors in 2005, its leaders made sure buildings and classrooms were ready, and that the school's wireless network was robust. One item left off the list was phone landlines.
"For us, it was about flexibility, and creating a system that's geared toward the future," says Eric Darr, Harrisburg's executive vice president. "We knew we could integrate phone calls with e-mail, and have a communication system that's closer to how students use technology these days. We barely considered putting landlines in the buildings." Should a campus be wired for phone service? It's a question that would have seemed odd only a few years ago. Although the answer used to be "yes" without fail, many institutions of higher ed are no...See the full content of this document
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