Managing Knowledge Workers for Sustaining Competitive Advantage
Competition Forum › Vol. 7 Nbr. 2, July 2009
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Summary
This paper reviews a sample of the literature relevant to knowledge workers and their role in the U.S. economy. The first section covers the meaning and components of knowledge. The second section identifies issues related to successfully retaining knowledge workers. To stay competitive, companies must identify and reward their human capital. Businesses that fail to recognize them could see that talent go elsewhere for a higher pay and better work environment.
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Managing Knowledge Workers for Sustaining Competitive Advantage
INTRODUCTION
Knowledge work has become an almost inescapable component of every organization's drive to achieve competitive advantage. As the economy shifts from an industrial model to a knowledge-based model, many managers are discovering that knowledge has become the primary industry that supplies the economy with the essential and central resources of production (Naisbett, 1982). This means that, the new breed of workers rising to the fore in U.S. business today are knowledge workers (Drucker, 1988). Sp...See the full content of this document
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