Knowledge Management Software.
Information Management Journal › Vol. 33 Nbr. 3, July 1999
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Knowledge Management Software.
Capturing the Essence of Know-How and Innovation
The intersection of business practice, organizational culture, and technology comprising a knowledge management solution sets knowledge management (KM) apart from other information/ document management initiatives. While KM systems represent an enhancement of existing technologies, they differ in several important aspects. These differences constitute a KM checklist that can be used to distinguish KM solutions from other more traditional workflow, document management, intranet, and groupware solutions. The essence of knowledge management can only be viewed within the context of a knowledge complexity continuum and the level of intermediation, externalization, internalization, or cognition that is needed within an organiz...See the full content of this document
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