Human Networks and Relationships in Km

KM WorldVol. 16 Nbr. 5, May 2007

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Summary


Endeca-from the German word "entdecken," which means to discover-uses metadata to generate a dynamic system of menus that continually change as you drill into the interface. To generate the menu, Endeca preprocesses source documents to extract entity and relationship information prior to its main indexing activity.

Connectors are the socialites who know a lot of people and automatically link them together to rapidly spread ideas through many communities. The idea of the human connector resonates because it highlights some key issues for knowledge management, particularly in the areas of relational analysis also known as social network analysis and link analysis. Human connectors seem to embody those concepts, connectors are able to automatically identify, manage and search the social network and relationship information they have within their control. Relational analysis is a method for defining networks of people or entities and their relationships. Automatically generating, processing and visualizing that kind of business intelligence information is crucial to improving business decision-making and to boosting productivity. Computer science techniques in metadata generation have come a long way, bolstered by improvements in hardware processing power and memory, and in software development in artificial intelligence, natural language processing and telecommunications -- particularly the World Wide Web.

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Extract


Human Networks and Relationships in Km

About two years ago, I read a compelling book by Malcolm Gladwell called The Tipping Point: How Little Things Make a Big Difference (Back Bay, 2000). Gladwell puts forward the social networking concept of how little ideas become huge tidal waves. He describes several key personality types, including connectors, mavens and salesmen.

Connectors are the socialites who know a lot of people and automatically link them together to rapidly spread ideas through many communities. People just naturally want to know and interact with connectors. Mavens are the information gatherers of the social network. They gather ideas and spread them th...

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