Hrepartners, an E-Gov Partnering Success
PM. Public Management › Vol. 86 Nbr. 4, May 2004
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Summary
Human resource division in Sedgwick County, Kansas has responded to the county's manager's challenges by building partnerships with other local governments to develop and share solutions. The goal was to explore opportunities to share technology, intelligence, and processes.
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Hrepartners, an E-Gov Partnering Success
In 1999, Sedgwick County, Kansas, Manager Bill Buchanan challenged his human resources division. He challenged our processes (they were restrictive and inflexible). He challenged our boundaries (they served our bureaucracy rather than our customers). We simply were not meeting the expectations of our customers and not keeping up with the opportunities given by evolving technologies.
WHAT WAS WRONG?We were bureaucratic, paper-intensive, and slow. In a time when speed and agility were valued, our proces...See the full content of this document
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