Summary
High Priority!
See the full content of this document
Extract
Hosted versus licensed, or a little of both?
Hosted CRM providers made a big splash during the dotcom era and started to spring up like weeds until the market downturn decimated the entire space. One player, salesforce.com, did better than most on the market's way up and the way back down.
A rivalry ensued between the hosted model, led by salesforce.com, and Siebel's in house approach. In April 2001, Tom Siebel even predicted the demise of salesforce.com, stating that he believed the company would no longer exist in a year. Siebel's comments, while incorrect, made sense in a market that sa...See the full content of this document
Sponsored links
