Edgecentric, or how to govern and thrive in dynamic and uncertain times.
The Public Manager › Vol. 38 Nbr. 1, March 2009
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Edgecentric, or how to govern and thrive in dynamic and uncertain times.
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Innovating the Future The spring 2009 issue of The Public Managerkicks off a new feature. Each quarter, I will share the work of others who help leading public-sector organizations around the globe improve customer and citizen experience, create better services, and increase efficiency by transforming the way they do busine...See the full content of this document
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