Summary
[...] one of the most important keys to effective leadership and management is to ask the right questions. [...] a system allows the manager to monitor the results of the organization and ensure that the day-to-day work of the organization is focused on the local government's strategic objectives and long-term goals. Meetings with Direct Reports The most effective way to ensure that people within the organization communicate thoroughly and usefully about both projects and programs is to have routine, structured meetings where you review operational performance issues, project management information, and hot issues happening in the department.
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Extract
Give Yourself Permission to Manage
Employee empowerment. Collaborative decision making. Servant leadership. These are the leadership buzzwords of contemporary management. With each of these phrases, a manager is provided a mental picture of how a good leader leads an organization.
These phrases describe styles that are effective and important for managers to adapt to their own settings. We cannot, however, use them or anything else as an excuse not to manage. Our profession is, after all, local government management.The goal of management and the role of the manager are to achieve a balance between ensuring day-to-day services are provide...See the full content of this document
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