Feedback

Customer Relationship Management; CRM › Vol. 13 Nbr. 10, October 2009

Author: Anonymous

Linked as:

< Previous

Next >

Extract

Feedback

Intelligence in the Cloud

GOOD INSIGHTS by Associate Editor Jessica Tsai on software-as-a-service business intelligence (SaaS BI) ("Intelligence in the Cloud," http://sn.im/0809tsai, August 2009). I would like to respond, though, to two quotes included in the article.

First, the idea that '"large vendors have yet to deliver a true SaaS solution. They haven't changed the economy - i.e., time to value, cost, and implem...

See the full content of this document