Ends Without Means

DealernewsAugust 12, 2009

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Summary


When I looked at the list of things the guy wanted to accomplish, I saw things like "increase traffic by 10 percent" and "reach a 17 percent closing ratio" and even "install a guest registry." More items of that nature appeared below on this very long and inspiring list of goals. But that's all they were - goals, and based on those goals, the dealer was ready to hire the guy.

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Extract


Ends Without Means

I got an e-mail from a client who was considering a resume sent in for the open sales manager position, The candidate had impressed the dealer with his "Action Plan," and that's the document I was rea...

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