Extract
Eight steps to sustainable change.
EXECUTIVE SUMMARY
There are always compelling reasons behind sweeping changes; otherwise, why make them? But too often, change initiatives fail even though they are sorely needed. Get managers aligned to the idea of the impending change, and then drive that idea into every corner of the organization before the change process begins. The reasons for undertaking a sweeping change are usually compelling. Hardly anybody invites that much disruption and resistance for the fun of it. The business case for doing things differently is most often strong and persuasive. So why are the results of so many major change initiatives so disappointing? It's not that managing change is a new challenge. Over the past couple of decades most companies have gained experience with massive change initiatives, including implementation o...See the full content of this document
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