Driver Contest Builds Morale, Aids Customer Service
Automatic Merchandiser › Vol. 48 Nbr. 3, March 2006
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Summary
The only dark cloud at the onset of the program was the concern NAMA might not hold the rodeo that year. However, Zaug's was still set on running Clean, Filled and Working, sending the top performer to the NAMA Expo. "We wanted to get them (route drivers) exposed to their industry," said Zaug. "It's not just a job. It's their chosen career. NAMA is something they wouldn't experience otherwise."
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Driver Contest Builds Morale, Aids Customer Service
To progress in the highly competitive vending business, especially in an area feeling the squeeze on manufacturing plants, Appleton, Wis.-based Zaug's Vending & Food Service Inc. took another look at its fundamental mission - excellence on the job and for the customer.
Sometimes confined to a single sentence on the company business plan, this mission led Zaug's manag...See the full content of this document
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