Summary
Salesforce.com Makes a Mobility Move Salesforce.com has scooped up wireless apps tech company and Salesforce.com partner Sendia for $15 million in cash, to deliver on-demand functionality to the mobile workforce. Alex Klyce, Sendia president and COO, has been named senior vice president and general manager of the AppExchange Mobile Business Unit for Salesforce.com.
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Destinationcrm Dashboard
* Speech Analytics Will Be Listening The use of speech analytics applications will grow in the contact center at a rate of 120 percent in 2006 an...
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