Summary
When you spend time with your family, your personal balance will benefit as you understand people better, understand yourself better, and make timely decisions that give you more peace of mind. During a long council meeting, two of seven board members are prolonging a discussion on a local traffic issue. Silvan Tomkins synthesized emotions into nine patterns that he saw most distinctly in the human face: interest, enjoyment, surprise, anger, distress, fear, shame, contempt, and disgust.2 This range of communication tools is helpful for understanding problems, much like the different on a car's dashboard.
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Extract
Derailed Emotions
"The meeting was going fine until the mayor got all emotional. "
The holiday parties are in your rearview mirror, and 2010 unfolds before you. Time to jump into work. Time spent d...See the full content of this document
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