Summary
2006 EAPA ANNUAL CONFERENCE - Conference news
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Demonstrating EAP value: preaching what we practice.
"EAPs provide a lot of services for organizations--counseling, critical incident response, support for management, and many more. But when it comes to being able to describe how valuable we are to organizations, we usually wind up saying something like, 'Well, here's how many people we saw' and 'Here's our utilization rate.'
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