Summary
Businesses are increasingly adopting competency models, which prove their value as a human resources (HR) management tool. Sharp Electronics Corp, the North American sales and marketing subsidiary of Osaka, Japan-based Sharp Corp, was among the first wave of companies to adopt competency models and is now set to embark upon a second phase. To meet that demand, the company set out to clarify the knowledge, skills, and behaviors that would enable employees to achieve the organization's goals. HR also considered the competencies as a useful listing of "how" factors to supplement a performance appraisal that emphasized management by objective. The core competency model that emerged contains 14 competencies grouped into four themes. When assessing individual performance, typical behavior is evaluated. Major lessons learned during the original implementation included some of the following: 1. Given the company's culture, customizing is important. 2. Employee participation in the development of the model created good awareness about the initiative.
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Extract
Competency Models Develop Top Performance
THERE IS NO ONE magical solution that enables companies to succeed in today's competitive global marketplace. However, businesses are increasingly adopting competency models, which prove their value as a human resources management tool.
Sharp Electronics Corporation, the North American sales and marketing subsidiary of Osaka, Japan-based Sharp Corporation, was among the first wave of companies to adopt...See the full content of this document
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