It's time for core competencies and excellence: economic downturns reduce the margin for error and place a premium on essential business qualities: excellent performance, ethical conduct, and product and service value.

Information OutlookVol. 13 Nbr. 3, April 2009

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INFO MANAGEMENT - Column

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It's time for core competencies and excellence: economic downturns reduce the margin for error and place a premium on essential business qualities: excellent performance, ethical conduct, and product and service value.

I doubt I was alone on that memorable inauguration day in hoping that Aretha Franklin would complement her magnificent hat with a matching rendition of "Respect," but it was not to be. The first two...

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