Summary
Every Saturday morning, the author heads to her local supermarket to restock on fruit and vegetables. More often than not, she will come across limp root vegetables, herbs well past their prime, citrus in the first bloom of decay, and a produce manager who looks as though he could not give two shiitakes. Now, if that supermarket's management had subscribed to Six Sigma, her experiences there would be significantly different. Six Sigma training is time-intensive, mentally rigorous and steeped in statistics; everything is measurable. Here are six tips for providing Six Sigma communication support for your organization: 1. Identify your primary liaison. 2. Get involved. 3. Take the basic training. 4. Look for communication opportunities. 5. Look out for red flags. 6. Understand the needs of the audience. Once Six Sigma takes hold in your organization, you will find a bottomless pit of material for exciting and uplifting communications.
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Extract
A Communicator's Primer On Six Sigma
Every Saturday morning, I head to my local supermarket to restock on fruit and vegetables. Mind you, I go to this place not out of advocacy, but because in the rural area where I live, it's the only one.
More often than not, I'll come across limp root vegetables, herbs well past their prime, citrus in the first bloom of decay, and a produce manager who looks as though he couldn't give two shiitakes. On one occasion, I led him t...See the full content of this document
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