Summary
The case follows, Jason and Patrick, two service area managers for OrgServices Corporation as they return to their alma mater to recruit for the company's Management Training Program. A senior-level Business Policy class constitutes their audience for the presentation. OrgServices is the largest uniform provider in the United States with sales of over $2 billion in 2001. Jason and Patrick briefly present a description of OrgServices and its outstanding achievements (e.g. over 20 consecutive years of growth in revenues and profits, making Fortune's list of Most Admired Companies, etc.). They project that the company will expand its workforce from its current level of 20,000 to 39,000 in 10 years. They also describe the 2-year Management Training Program open to all business majors where trainees rotate through all aspects of the business. At the close of the presentation only 3 students pick up information on the company leaving Jason and Patrick to wonder what went wrong. Patrick and another alumnus of the University were scheduled to visit a junior-level class in one month. As the case closes the two are in a quandary over what if anything should be done differently for their next visit to campus.
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Extract
College Recruiting at Orgservices Corporation
INSTRUCTORS' NOTES
Case Development and Teaching ApproachesThis case was developed through one of the author's personal experience. The case material tracks very closely the actual presentation made by Jason and Patrick in the class. The name of the organization and individuals were disguised at the company's request.This case is intended for use in an Employee Selection class in a discussion of recruitment practices. Alternatively, the case can be used early in the Business Policy course as "reality check" for those students nearing graduation. The case is short enough to be easily covered in one class period or as a part of class period if using a recruitment lecture. The case is not designed to encompass a review of the corporation's entire recruitment strategy, but to illustrate the students' level of interest in less well-known organizations.The case can be used for a general discussion of the recruitment proces...See the full content of this document
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