Cognitive Mapping and Diagnostic Aspects of Organizational Change

Organization Development JournalVol. 26 Nbr. 1, April 2008

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Summary


A model of Perceptual Actualization, as a whole person phenomenon based upon processes of experiential learning, is presented. The enactment of Perceptual Actualization elements is demonstrated as essential to successful execution of the diagnostic aspects of organizational change. The model, utilizing aspects of cognitive mapping, serves as a framing template illuminating those diagnostic variables that are operative (actualized). The paper concludes with examples of pathways to successful change diagnosis and implementations.

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Extract


Cognitive Mapping and Diagnostic Aspects of Organizational Change

Introduction

The focus of this paper is on successful organizational change efforts based on accurate diagnosis of the elements that need to be addressed, especially during die initial diagnostic phase of a change program. A good diagnostic analysis must be based upon accurate perception of the situation combined with an assessment of what needs to be addressed, as well as those elements that should not or do not need to be addressed. The concept of Perceptual Actualization will be presented as an approach that is conducive to enhanced diagnostic capacity, especially at the early stages of an organizational change effort. As organizational change practitioners adopt such a perspective, a collective mind can be created (Tenbrusal, 1996) that pools micro/individual processes into a more comprehensive framework. Comprehensiveness is important to a field such as organizational change. The objective would be to avoid succumbing to the p...

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