Beyond the firewall: assessing corporate intranets.
Information Outlook › Vol. 6 Nbr. 6, June 2002
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Beyond the firewall: assessing corporate intranets.
Is your Intranet Effective?
ALISON HEAD ENTERED THE FIELD OF LIBRARY AND INFORMATION SCIENCE with an interest in information-seeking behavior. She wondered how people formulated research queries and sought answers--how they found the information they needed in life. That was her focus when she was a graduate doctoral student at the University of California at Berkeley in the 1980s. Later, as a visiting scholar at Stanford University, Head became more involved with the Web. Her interest in human-computer interaction was piqued when she realized how closely the fields of information-seeking behavior and human-computer interaction were related. With this focus in mind, she wrote a book, Design Wise, and started her own company, Alison J. Head & Associates (http://www.ajhead.com), in 1998. Hewlett Packard was her first client. Most recently, Head finished a study (with Shannon Staley) analyzing the usability of intranets in seven different companies: Bechtel Corporation, Chevron Corporation (now...See the full content of this document
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