Summary
Corporate training
Traditional corporate training approaches have proven to be ineffective in improving the job performance of employees. Typically patterned after the school model of teaching, conventional training rely on manuals and classroom lectures and avoids practical, hands-on learning. Because this outmoded form of training is not meeting their objectives, an alternative in the form of computer-based training (CBT) is needed. It involves the use of highly realistic simulations of actual situations to allow trainees to hone daily skills. Realism is achieved through the deployment of text, animation, video clips and audio messages. When trainees fail on the skill being trained, CBT allows them to try again, engage in further research, request for a coach for advice, or listen to an expert narrate a story related to failure. Trainees are able to decide on their own path and proceed at their preferred rate.See the full content of this document
Extract
Basic training.
The passive classroom model (yawn!) may have been fine for school, but it's a colossal failure in the office. The solution? Train virtually.
In more than 15 years of working with companies around the world, I can count on one hand those whose learning systems weren't complete failures at achieving their central mission: improving employee performance. That may sound harsh, but it's true. Whether we face up to it or not, corporate America's learning systems are critically ill - and getting sicker. It's not that CEOs don't care, or they wouldn't be spending more than $60 billion a year trying to teach workers to do their jobs better. But most of that money is wasted because nearly all corporate training programs are designed to fail. They ignore the ways in which people learn most effectively; th...See the full content of this document
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