Automated Agents: not people, not normal speech apps.
Customer Interaction Solutions › Vol. 24 Nbr. 1, July 2005
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Summary
From Voxify
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Automated Agents: not people, not normal speech apps.
Voxify is so confident in its Automated Agents--essentially speech applications--that in all of the company's marketing materials and case studies, the Automated Agents are referred to as "who," a pronoun used to stand in for people and animals with names. Despite this, and for the sake of As...
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