The Virginian-Pilot and The Ledger-Star, Norfolk, VA

SATURDAY Car, Truck and Motorcycle Show, 10 a.m., 2402 Godwin Blvd., Suffolk. Benefits the Crisis Pregnancy Center of Tidewater. $20. 487- 9574, spowell59@cox.net.

Toyota Lauds Charles Barker for Customer Service

When I walk into a large store and there's a sign reading "customer service" above a passel of cash registers, I don't expect to receive any. It's like a warning not to expect it. After all, in a better store, customer service is expected. When it comes to dealerships, all of them will tell you that they provide excellent customer service. And I would say they do. But dealerships that go the extra mile get proof, usually in the form of a company award of some sort.

Accidental Shifting at 60 Mph Blew Transmission

Dear Tom and Ray: I accidentally shifted my 1999 Plymouth Grand Voyager (SE 6-cylinder) into neutral while the car was in motion at 60 mph. I put it back into gear and heard a loud noise, and the car bucked like I had rolled over something. I know, not good. I pulled over because the car had shut off. I started it again and stepped on the accelerator. The engine just revved. I got out and saw transmission fluid leaking onto the ground. What the heck happened? And please tell me I don't have t...

The Ultimate Family Room; Respectable, for a Minivan

Respect? Nope. Sure, you may own one, but you probably take the other car out on Saturday night.

Fuel Economy Fact & Fiction False

With gas hovering near $4 a gallon and the waiting list for hybrid cars stretching for months, many motorists are scrambling to find ways to relieve their pain at the pump. Here's a skeptical look at 10 common fuel economy tips offered by everyone from automotive experts to your know-it-all next-door neighbor. Some of them actually work. lighten your load